Privacy Policy
Effective Date: 01/05/2025
At Dr. Anup Patki’s official website, we care about your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or interact with our website.
1. Information We Collect
We may collect the following types of information:
Personal Information: Your name, email address, phone number, and any other details you provide through our contact or appointment forms.
Payment Information: If you make a payment through our website, your payment details are processed securely via trusted third-party payment gateways. We do not store or have direct access to your card or bank details.
Medical Information: Any health-related details you provide are kept confidential and used only to assist with your care.
Technical Data: This includes your IP address, browser type, device type, and website usage patterns.
2. How We Use Your Information
We use the information you provide to:
- Book and manage appointments
- Respond to your queries and provide requested services
- Process payments securely
- Send appointment reminders or important updates
- Improve our website and services through analytics
- Run marketing campaigns on Google and social media (only with anonymous data)
3. Payment Security
We use secure, PCI-compliant third-party payment providers to process all online payments. These services use encryption and other security technologies to ensure your payment information is protected. We do not store any credit or debit card information on our servers.
4. Use of Google Analytics
We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information like:
- Pages visited
- Time spent on pages
- Device and browser type
- Geographic location (approximate)
This data helps us improve our website’s performance and user experience. All collected data is anonymized and cannot be used to identify individuals.
To learn more, you can review Google’s Privacy Policy: https://policies.google.com/privacy
5. Use of Meta (Facebook) Pixel
We use the Meta Pixel (formerly Facebook Pixel) to measure and improve the performance of our Facebook and Instagram ads. This tool may collect:
- Actions you take on our website (e.g., form submissions, button clicks)
- Anonymous data to help us serve more relevant ads on Meta platforms
You can manage your ad preferences through your Facebook settings.
More details: https://www.facebook.com/privacy/policy
6. Cookies
Our website uses cookies to store small amounts of data on your browser. These help us remember your preferences, improve performance, and gather analytics data. You can choose to block cookies in your browser settings if you prefer.
7. Data Protection
We use modern security practices to protect your personal and medical information from unauthorized access or misuse. However, no online platform can be 100% secure, so we encourage you to avoid sharing sensitive information via unsecured channels.
8. No User Login
Our website does not require or support user logins. We do not create user accounts or ask for passwords. All information is shared voluntarily through contact or appointment forms.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their content or privacy policies. Please review their terms before sharing any information.
10. Your Rights
You have the right to:
- Access the personal data we have about you
- Request correction or deletion of your data
- Withdraw your consent to receive communications
- Request how your data is being used
To exercise any of these rights, please contact us.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, feel free to contact us:
Dr. Anup Patki’s Hospital
304, Rajcorner, Opp. Vasupujya Residency, L P Savani Road, Adajan, Surat
Email: patkianup@gmail.com
Phone: 093747 24354
